Starbuck66 Privacy Policy – Your Personal Data Protection

1Introduction & Scope of This Policy

Starbuck66 ("we", "Platform", "website") values the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store, protect, and in certain circumstances, share your personal information when you use the starbuck66 platform via our website at starbuck66.app or any related application.

This document applies to all users who register an account, browse the platform as a guest, or interact with any of our services. By using this platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

Starbuck66 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your personal information is managed in a transparent, responsible, and secure manner at all times.

2Types of Information We Collect

We collect various types of information depending on how you interact with the starbuck66 platform. Generally, the information we collect falls into two main categories:

A. Information You Provide Directly

• Account registration information: full name, email address, phone number, date of birth, username, and password;
• Identity verification (KYC): copy of identity card, passport, permanent resident permit, or other verification documents as requested;
• Financial information: bank account number, e-wallet details registered for deposit and withdrawal purposes;
• Support communication: any messages, complaints, or enquiries you send to our team via live chat or email.

B. Information Collected Automatically

• Technical data: IP address, device type, operating system, browser type and version;
• Usage data: pages visited, games played, session duration, clicks and interactions within the platform;
• Transaction data: deposit history, withdrawals, wagering activity, and all financial transactions in your account;
• Location data: general geographic location based on IP address for security and compliance purposes.

3How We Use Your Information

Starbuck66 uses collected information solely for legitimate purposes related to the provision of platform services. We do not use your data for any other purpose without your consent. The primary purposes of data use are as follows:

• Account management: create, verify, and maintain your member account and securely process all financial transactions;
• Identity verification: conduct required KYC checks to keep the platform free from fraud and misuse;
• Service delivery: enable you to access all games, bonuses, promotions, and platform features you are entitled to enjoy;
• Important communications: send transaction notifications, account updates, security alerts, and promotional information (with your consent);
• Fraud prevention: monitor suspicious activity, prevent unauthorised access, and protect the integrity of the platform;
• Platform improvements: analyse usage patterns to improve the user experience, system performance, and service quality;
• Legal compliance: fulfil obligations under Malaysian law including the PDPA, anti-money laundering (AML) requirements, and directions from relevant authorities.

4Information Sharing & Disclosure

Starbuck66 does not sell or rent your personal data to any party. However, there are limited situations where we need to share certain information with trusted parties to enable smooth platform operations:

• Payment service providers: transaction details that must be shared with payment processors and financial institutions to process your deposits and withdrawals;
• IT service providers: companies providing the server infrastructure, cloud services, and cybersecurity solutions we use — all subject to strict confidentiality agreements;
• Relevant authorities: information required by regulatory authorities, law enforcement agencies, or courts when mandated under Malaysian law;
• Fraud prevention: data that must be shared with trusted fraud prevention agencies to protect the platform and all members from illegal activity.

All third parties who receive your data are bound by data processing agreements that require them to protect your information to the same or higher standard that we apply.

5Cookies & Tracking Technologies

The starbuck66 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled;
• Performance cookies: help us understand how users interact with the platform for continuous improvement;
• Preference cookies: store your personal preferences such as language selection and display settings;
• Analytics cookies: used to analyse traffic and usage patterns in aggregate and anonymised form.

You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the platform.

6Security & Data Protection

Starbuck66 continuously invests in robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

• 256-bit SSL/TLS encryption for all data transmissions between your device and our servers;
• Multi-layer firewall and intrusion detection system (IDS) active 24/7;
• Strict internal access controls – only authorised staff may access sensitive data;
• Periodic security audits conducted by independent cybersecurity experts;
• Automated data backup system with storage at geographically separate locations;
• Two-factor authentication (2FA) is available on all member accounts for added protection.

7Data Retention Period

Starbuck66 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: retained for the duration your account is active and for the required period following account closure;
• Financial transaction records: retained for a minimum of 7 years in accordance with Malaysia's tax and financial regulatory requirements;
• KYC data: retained for the period specified by applicable anti-money laundering (AML) regulations;
• Support communication log: retained for 2 years from the date of last communication;
• Technical log data: retained for 90 days for diagnostic and security purposes.

When data is no longer needed, we will securely delete or anonymise it using industry-recognised methods.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold. Here are your rights:

To submit any request relating to the rights above, please contact our Data Protection team by email at [email protected]. We will process your request within 21 working days.

9Links to Third-Party Sites

The starbuck66 platform may contain links to third-party websites or services such as game providers and payment processors. This Privacy Policy applies solely to the starbuck66 platform and does not cover the privacy practices of external websites.

We recommend reading the privacy policy of every website you visit. starbuck66 is not responsible for the content, privacy policies, or practices of any third-party websites.

10Changes to This Privacy Policy

Starbuck66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any amendments take effect immediately upon publication of the latest version on this page.

For significant changes, we will notify you via an in-platform notification or your registered email address. The "Last Updated" date at the top of this page will always reflect the currently effective version of the Privacy Policy.

Continued use of the starbuck66 platform after any changes take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, please stop using the platform and contact us to close your account.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Data Protection Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the platform

Our team will endeavour to respond to all privacy-related inquiries within 5 business days. For formal complaints under PDPA, you may also refer to the Department of Personal Data Protection Malaysia.